Technical Writer/Illustrator 2 - Tennant Company - Holland, MI - work from home job
Company: Tennant Company
Job description: With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.
Technical Writer/Illustrator 2
PURPOSE/SCOPE:
This position is responsible for the development of various technical publications, utilized by our customer base and service organization, along with maintaining multiple websites for global markets. The position will work closely with the engineering, product management, and other with cross-functional teams to obtain the necessary information to develop and ensure accuracy of their deliverables.
GENERAL RESPONISIBILITIES:
• Operator Manual development/maintenance
• Parts Manuals development/maintenance
• Aftermarket kit installation instruction development
• Technical Service bulletin development and communication
• User Guide development
• Online Parts Catalog authoring
• Dept. consultation/coordination of engineering change orders that affect Parts Manuals
• Maintain department technical publication records/files
• Participation with cross-functional project teams
REQUIRED EXPERIENCE & EDUCATION:
• Two-year Technical Degree in Technical Publications or related field; and/or a minimum of three years of technical writing/illustration experience.
• Proficient with desktop publishing software; Adobe Custom Suite products including Acrobat, Illustrator, PhotoShop, InDesign, etc. Microsoft Word, Excel, SAP, SolidWorks/CAD, XML, Quicksilver and IsoDraw experience would be a plus.
• Proficient in photography, composition, editing, etc.
REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS: In addition to the General Responsibilities, the following are requisite interpersonal and behavior skills of the position as well as:
• Strong mechanical aptitude and attention to detail.
• Strong computer skills in general.
• General knowledge of basic hand tools and ability to disassemble machinery.
• Read, interpret/comprehend complex technical data/information.
• Strong organizational skills.
• Problem-solve and offer new ideas for continuous improvements.
• Adapt to department’s software, processes and standards in a timely manner.
• Ability to handle multiple tasks and projects simultaneously.
• To use good judgement and are confident in decision making or offering suggestions.
• Prioritize workload, but flexible to adjust priorities in an ever-changing work environment.
• Demonstrate ability to work independently with little supervision.
• Team player attitude.
• Consistent attendance, dependable, reliable and accountable.
• Produce “user-friendly” instructions targeted for consumer and service organization
• Produce quality publications in a deadline-oriented environment.
Begin your journey with us. Let's reinvent how the world cleans.
Equal Opportunity Employer
Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.
Expected salary:
Location: Holland, MI
Job date: Sat, 26 Aug 2023 22:42:26 GMT
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