Maps Operations Agent (Remote)

Cognizant • Remote • Posted: 8/29/2025

Job Summary

Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire additional Teams Leads. This role is Fully Remote, and all candidates must reside in the United States.

Join a cutting-edge team working at the intersection of autonomous vehicle technology and advanced data analysis. As a Maps Operations Agent, you’ll play a critical role in diagnosing technical issues, designing test scenarios, and ensuring the highest quality standards in AV systems. This role demands strong analytical thinking, technical curiosity, and a collaborative mindset.

Key Responsibilities

• Design and execute test scenarios for AV perception systems (radar, LiDAR, video, sensor fusion)

• Collaborate with engineers to validate and improve test coverage and quality

• Perform root cause analysis and tool debugging using internal systems

• Handle sensitive internal escalations and ensure SLA compliance

• Conduct deep-dive error analysis and generate actionable insights

• Apply policies to complex cases with sound judgment and clear communication

• Support ad-hoc projects requiring detailed technical investigation

• Maintain high accuracy in interpreting change requests and evaluating results

Preferred Skills

• Experience in computer vision, environmental modeling, or sensor fusion

• Knowledge of automotive systems and communication protocols (LAN/CAN, FlexRay, LIN, Ethernet)

• Exposure to ARM/Neon, GPU, GP-GPU environments

• Driving experience and understanding of traffic laws and lane guidelines

• Experience with automotive simulation software

• Background in B2B or B2C environments

• Adaptability to fast-paced, evolving workflows

Required Qualifications

• Bachelor’s degree in Commerce, Geography, Management, Mathematics, Science, Computer Science, or Engineering

• 0–2 years of experience in tech or similar environments

• AMCAT cognitive score ≥ 1260 across Data Interpretation, Logical Reasoning, Quantitative Skills, and Reading Comprehension

• Strong verbal and written communication skills

• Familiarity with Google products (Chrome, Docs, Trix)

• Technologically savvy with quick learning ability

• Experience or knowledge of AV lifecycle and sensor technologies

• Basic debugging skills and ability to use internal tools for semi-technical investigations

• Proven ability to work both independently and collaboratively

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